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Integrations
Productivity & Applications

Microsoft Dynamics 365 Business Central Integrations

Microsoft Dynamics 365 Business Central connects seamlessly with eCommerce, CRM and productivity tools to create a unified, data-driven business platform.

With native integrations across Shopify, Microsoft 365, Power Platform and Dynamics 365 Sales, organisations can automate processes, improve visibility and reduce manual effort across finance, operations and customer management.

Why integrations matter in Business Central

For many organisations, ERP is only one part of the technology landscape. eCommerce platforms, CRM systems, reporting tools and collaboration platforms all play a role in daily operations.

Without integration, teams are often forced to rekey data, manage spreadsheets and reconcile differences between systems.

Business Central addresses this by providing native, API-driven integrations that ensure data flows consistently across systems — improving accuracy, efficiency and decision-making.

Outlook for Business Central Integration

 

Shopify Integration

The native Shopify Connector enables a two-way synchronisation between Business Central and Shopify, supporting both B2C and B2B eCommerce operations.

  • Synchronise products, pricing and inventory levels
  • Import orders automatically into Business Central
  • Sync customer records across platforms
  • Support Shopify POS and multi-channel sales
  • Automate sales order and invoice creation

Shopify 1

This integration reduces manual data entry and ensures alignment between online sales and back-office processing.

Microsoft 365 Integration

Business Central works directly within familiar Microsoft tools, allowing users to manage ERP data without leaving their daily applications.

  • Outlook: Access customer data, create quotes and send invoices directly from email
  • Excel: Export and analyse data or update records quickly
  • Teams: Share and update Business Central records within conversations

This improves productivity and reduces friction between systems.

Office APP Integration for Business Central

 

Power Platform Integration

The Microsoft Power Platform extends Business Central with advanced analytics, automation and custom applications.

  • Power BI: Real-time dashboards and financial reporting
  • Power Automate: Workflow automation across systems
  • Power Apps: Custom mobile and operational apps

This enables organisations to move beyond standard ERP functionality and build tailored business processes.

Power BI Banner

 

Dynamics 365 Sales & Dataverse

Business Central integrates with Dynamics 365 Sales via Dataverse to provide a unified view of customer interactions across sales and finance.

  • Share customer and contact data across systems
  • Align sales pipeline with financial processing
  • Improve visibility across the customer lifecycle

This integration supports more coordinated sales and finance operations.

what is Dynamics 365 Sales

 

Common Integration Use Cases

eCommerce Order & Inventory Synchronisation

Automatically update inventory from Business Central to Shopify while importing sales orders into ERP for fulfilment and invoicing, reducing manual entry and improving accuracy.

Real-Time Financial Reporting

Connect Power BI to Business Central to deliver live dashboards across revenue, cash flow and profitability, enabling faster and more informed decision-making.

Sales & Quoting from Outlook

Create quotes, access customer data and send invoices directly within Outlook, reducing system switching and improving sales productivity.

Built-in, not bolted on

These integrations are native to the Microsoft ecosystem and designed to work together through secure, API-driven connections.

This reduces the need for complex third-party integrations while providing a scalable and reliable foundation for growth.

Review your integration architecture

If you are evaluating how Business Central fits within your broader technology landscape, we can help you define the right integration approach.