Microsoft Dynamics 365 Marketplace
Seats
10,000+ Users Implemented and Supported
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Trusted to Support 300+ ERP Clients
Users
Enterprise-Scale Deployment Experience
Inecom Pty Limited
Practice Background
Cloud Factory (Inecom Pty Ltd) has been delivering ERP solutions to Australian organisations since 1989, with a long-standing focus on implementing, integrating and supporting business-critical systems across finance, operations and customer engagement.
Our practice has evolved alongside the ERP market. From early implementations of Sage Enterprise solutions across organisations ranging from 10 to 300 users, through to becoming a launch partner for SAP Business One in 2005, we have consistently worked with growing and operationally complex businesses. Our client base has included well-known Australian organisations such as Kogan, Boost Juice and Temple & Webster.
In 2014, we were again selected as a launch partner — this time for MYOB Advanced (now MYOB Acumatica) — and in 2018 we introduced Microsoft Dynamics 365 Business Central, which now forms the core of our ERP delivery and consulting practice.
Today, our focus for the Microsoft Practice is delivering connected business platforms built around Microsoft Dynamics 365 Business Central , extended through integration with CRM, service and automation technologies.
Our clients typically operate in environments requiring integration, automation and real-time visibility — often incorporating portals, workflow automation, reporting and AI-driven solutions using the Microsoft Power Platform and Copilot.
This depth of experience ensures our clients benefit from proven delivery capability, modern cloud platforms and a clear focus on long-term business outcomes.
Dynamics 365 Consulting
All services and support are built around Microsoft Dynamics 365 Business Central, providing a connected ERP foundation across finance, operations, inventory and reporting. Cloud Factory specialises in implementing Business Central and extending its capability through integration with Dynamics 365 Sales, Customer Service and Field Service.
By connecting CRM, service operations and ERP within a single Microsoft ecosystem, organisations gain a complete view of customers, transactions and operational performance. This enables better coordination between sales, service teams, finance and warehouse operations — reducing silos and improving decision-making across the business.
Our approach focuses on aligning stakeholders, systems and processes. From front-office customer engagement through to back-office fulfilment and warehouse execution, we ensure information flows seamlessly across the organisation — enabling greater visibility, improved efficiency and more consistent customer outcomes.
