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Process ManufacturingPharmaceuticals
Microsoft Dynamics 365 Business Central

ERP for Pharmaceuticals

Control the batch and retain the supporting evidence.

Connect formulation, production, quality and distribution with the financial view of your business. Microsoft Dynamics 365 Business Central and selected specialist applications bring batch records, specifications and release decisions together, helping pharmaceutical teams coordinate daily work and explain the evidence behind each critical operational decision.

Your operating priorities

Bring the important
details together.

For pharmaceutical manufacturers, contract manufacturers, development and manufacturing organisations, and distributors with filling, repacking or packaging operations, where batch records and quality decisions shape delivery.

Pharmaceutical manufacturers
Contract manufacturers
Development and manufacturing organisations
Pharmaceutical distributors
Filling and packaging operations

Production detail

Formulation, ingredient and packaging decisions must reach production with enough detail for the team to execute the agreed process and record what actually happened.

Release readiness

Available stock is only part of the picture when the next action depends on inspection results, batch status and the evidence required for release.

Controlled change

A system or process change can affect several teams, so responsibilities, test evidence and update procedures need to remain visible throughout the operating lifecycle.

Industry capability focus

Designed around the
decisions you make.

Use the business platform and selected industry applications to connect the information, controls and actions your teams need.

01

Connect formulations with controlled production

Use formula-based manufacturing instructions to connect ingredients, operations and batch production. Specialist capabilities include active-ingredient management, filling, batch inheritance and production release with a second-person check. Capture consumption and output against the production record, and agree how ingredient characteristics, tolerances and release responsibilities will be demonstrated for the products you make.

02

Retain quality evidence through the product lifecycle

Define inspection plans, sampling methods and acceptance criteria for purchased and manufactured products. Connect results with specifications and certificates of analysis. Specialist pharmaceutical scope can include stability tests, retain sample management and Product Quality Review based on batch and inspection data. Confirm the required records, review cycles and laboratory interfaces during discovery.

03

Match warehouse activity to material status

Coordinate receiving, storage and production supply with the recorded status of the material. Specialist warehouse functions support quarantine areas, load carriers, replenishment and guided picking. Define storage zones and handling requirements for your products, then connect stock movements with the relevant batch and quality records so teams can establish what is available for use.

04

Keep commercial terms connected to fulfilment

Manage customer hierarchies and agreed product listings alongside negotiated pricing and discount rules. Selected trade capabilities support free goods, retrospective rebates and commission settlement. Define the terms that apply to each commercial relationship, then review the required transactions and reporting with your sales and finance teams before incorporating them into the solution.

Explore the seven shared process capabilities.

One connected business view

Business Central.
With the industry detail.

Link the financial record with your production and product controls. Cloud Factory helps you assess the right combination of platform functions, specialist applications and connected systems for your operation.

Run the business

Finance, purchasing, sales, stock and reporting form the business foundation.

Control the process

Add the formulation, batch, quality and operational depth agreed for your products.

Connect the teams

Bring relevant Microsoft tools, reporting and external systems into the working process.

Make the discussion concrete

Preparing a batch for release

Choose a representative product and walk through the records your teams need before it can be supplied. This scenario is a starting point for demonstration and scope.

01

Prepare

Review the manufacturing instruction, material lots and checks needed for the planned production order.

02

Record

Follow ingredient consumption and finished output into the batch record used by production and quality.

03

Assess

Examine inspection results, specifications and the approval evidence required for the release decision.

04

Supply

Confirm the eligible stock, packaging requirements and recorded shipment for the customer order.

Which records currently take the most effort to assemble before your team can make a release decision?
Before you begin

Questions worth working through.

How are specialist quality controls selected?

Start with the inspections, specifications and evidence your products require. Microsoft quality functionality can provide part of the foundation; specialist applications add further depth. Demonstrate the required sampling, stability, certificate and release processes, then confirm dependencies and interfaces against your quality team's agreed operating procedures.

Can a cloud deployment support a validated operating model?

Cloud deployment can be included in a validation programme. The work should cover intended use, risk assessment, test evidence, operating procedures and update management. Agree how changes will be assessed and approved, and which documentation the software suppliers and implementation team will provide for your project.

Are market-specific pharmaceutical interfaces included automatically?

No. Serialisation, verification networks, laboratory systems and trading interfaces must be scoped for the products and markets you serve. An interface described for one country does not establish coverage elsewhere. Confirm the required data, partners, responsibilities and testing before treating any connection as part of the delivered solution.

Your next conversation

Your products. Your processes. Your next stage of growth.

Bring one formulation, one batch and one customer order. Let’s explore the controls, information and connections your team needs, then agree a practical starting scope.

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