What is Dynamics 365 Business Central?

From Contacts to Opportunities to Campaigns to Inventory Control and Office 365 Integration - all from one application.

Implement manufacturing processes according to plan, even in agile and complex environments.

Manage your stock based on actuals, demand, and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase orders.

Finance in Dynamics 365 Business Central, involves working with at least one of the following types of master data:
• G/L accounts
• Dimensions
• Customers
• Vendors

G/L Accounts

G/L accounts in the chart of accounts represent the financial structure of a company. You can set up balance sheet accounts and income statement accounts.

Dimensions

A dimension is the type of information that you want to add to your entry. For example, the cost controller wants to analyze the expenses per department.
Therefore, a dimension called Department can be set up. A dimension value is one of the possible values for a particular dimension that you can add to your entry.
For example, for each department a dimension value will be set up, which is named Sales, Administration, Manufacturing and so on. Dimensions are used for analysis purposes. They enable users to analyse expenses by department, sales by region, by customer group, etc.

Bank Accounts

One of the important tasks to perform by the finance department is processing payments and bank statements. Each bank account has its own card that contains different kinds of information. On the bank account card, you enter information that is specific to the individual bank account, and you can change this information if this is necessary.

Customers and Vendors

Companies sell their items and services to customers. They also purchase items and services from vendors. Users working in the finance department process customer and vendor invoices and payments. Furthermore, receivables management also might involve sending reminders to customers. After setting up customers and vendors, you can use them in documents and journals.

CRM

Good sales and marketing practices are all about how to make the best decisions at the right time. Marketing functionality in Business Central provides precise and timely overview of your contact information so that you can serve your prospective customers more efficiently and increase customer satisfaction.

Service

Providing ongoing service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue. However,managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations, and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management.

With these tools you can accomplish the following:

Schedule service calls and set up service orders.
Track repair parts and supplies.
Assign service personnel based on skill and availability.
Provide service estimates and service invoices.
In addition, you can standardise coding, set up contracts, implement a discounting policy, and create route maps for service employees.

In general, there are two aspects to service management: configuring and setting up your system, and using it for pricing, contracts, orders, service personnel dispatch, and job scheduler.

Microsoft Business Central Project Management enables clients to perform common project management tasks, such as configuring a job and scheduling a resource, as well as providing the information needed to manage budgets and monitor progress. You can track machine and employee hours on the project by using timesheets. As a project manager, you have a good overview, not only of individual jobs, but also of the allocation of employees, machinery and other resources being used in all projects.

Keep Projects on Time and Under Budget

No matter how complex the project, the number one priority is completion. With Microsoft Dynamics 365 Business Central Project Management, costs, hours, budgets, completion percentages and more are accurately tracked, so that you can provide accurate, affordable, and timely delivery of projects. Create, manage, and track customer projects using timesheets with integrated Payroll along with advanced job costing and reporting capabilities.

PinPoint planning

Prevent problems before they start. Project Management capabilities in Business Central give you the power to manage resource levels by planning capacity and sales, track invoicing for customers against planned costs on orders and quotes and do so with accuracy and precision.

Project Visibility

With complete integration with other Business Central Modules, you can always know who’s doing what, what’s going on, and how well everyone is doing. Analyse project performance with the click of a button, slicing and dicing the information how you see fit so that you can make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

Run Your Project-Based Business Anytime and Anywhere

Featuring mobile apps, cloud delivery, and high levels of security, both you and your employees can get the information they need—whenever or wherever they need it. Business Central runs in the cloud with the same user experience across devices.

Product-centric companies that are assembling and distribute are certainly customer-focused businesses. Managing Inventory with so many moving parts, products, and calculations required as well as worrying about shipments, deliveries and more, one cant really rely on a plethora of disconnected systems to manage the bets interest of the business 24 x 7! Microsoft Dynamics 365 Business Central Supply Chain Management is designed to deliver the functionality needed to optimize inventory, reduce shortages, and maximize profitability.

Inventory Optimisation

Knowing inventory levels for BOM’s and when to order or subcontract to receipt in new products in real time. With built-in business intelligence, you can predict when you need to replenish, what you need to replenish, and when you should prepare for increased demand. Track trends, identify problem areas, and make your inventory go further with smarter purchase and order management.

Increase Profitability

Order at the right time, pay at the right time. With Microsoft Business Central Supply Chain Management, you can be notified as to the best time to pay vendors so that you can increase your discount capture rate, improve supplier relationships, and avoid unnecessary penalties or interest. Further, with advanced analytics built into the supply chain product and workflows, you can take steps to prevent unnecessary or fraudulent payments to suppliers.

Streamline Sales Orders

With advanced integrations and business intelligence from the Business Central Supply Chain, you can empower your sales team and inventory by shortening the path from order to cash. Leverage built-in integration with the Business Central Customer Management functionality, or integrate it with your choice of CRM.