What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one.

Microsoft Dynamics 365 Business Central

Are you finally suffering "APP Fatigue" with your Accounting Software and various add-ons?

If you’re a business owner, your workday often begins at home, triaging emails early in the morning. Having grown the business from the ground up, you know your customers and vendors, and you’re still involved in day-to-day operations. But the bigger the company gets, the more complex your business processes become.

Each email adds something to your to-do list, which typically requires transitioning to a different application. You use accounting software to prepare an invoice, a CRM system to manage your contacts and sales pipeline, and perhaps yet another manufacturing solution to track production or inventory.

Switching back and forth between fragmented, stand-alone solutions takes time and often requires duplicate data entry. This diminished productivity stifles your ability to scale and cuts into the time you could spend developing new business.  To keep up the pace of your growth, you’re likely considering the move to a more comprehensive business management solution.

Microsoft has many business solutions. Microsoft Dynamics 365 Business Central helps you get through administrative tasks quickly and easily so you can focus on the big picture, and your team can spend more time taking care of customers. Let’s dive into how Microsoft can help.

Have a look at this introductory video for Microsoft Dynamics Australia.

Microsoft Business Central pricing is outlined below!

Dynamics 365 Business Central: Connecting people, processes and systems

Reimagine productivity with Microsoft Dynamics 365 and Office 365:

Microsoft brings the worlds of business processes and personal productivity together, connecting your people, processes and systems like never before.

Right now, your employees might be the only common link between your business systems and the email, spreadsheet and word processing tools you use every day. This means that they waste a lot of time flipping between apps or cutting and pasting, which can lead to data entry errors. Connected business solutions from Microsoft help pull everything together so your people don’t have to.


  • Drive productivity by reducing time spent switching between stand-alone apps with the help of Microsoft Dynamics cloud-based service.
  • Foster collaboration and communication by breaking down internal silos and broadening visibility across the organisation
  • Accelerate user adoption and decrease training time with a seamless user experience

Dynamics 365 Business Central: A complete Business Solution

You’re at a point in your business where access to basic functionalities at $50 per month is no longer stacking up. Your business has grown in complexity and you’re now using multiple applications, which all have additional costs.

With Xero, you pay an extra $10 per user per month just for adding on projects. But if you’re looking for more advanced capabilities such as inventory, CRM, HR and more, the numbers really start to add up. For example, an inventory add-on could see you paying an extra $135 for one user per month (and that’s just for the basic version). You’re looking for a solution that has everything in one place without the huge costs. That’s Business Central. Business Central removes both the stress and cost of maintaining multiple apps, allowing you to access greater functionality as you need, all in the one place.


Microsoft Dynamics 365 Business Central High Level Capability

Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one. Lets summarise the capabilities!

Dynamics 365 Business Central | Financial Management
Better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment–prediction extension.
Dynamics 365 Business Central | Customer Relationship
From Contacts to Opportunities to Campaigns to Inventory Control and Office 365 Integration - all from one application.
Dynamics 365 Business Central | Manufacturing
Implement manufacturing processes according to plan, even in agile and complex environments.
Dynamics 365 Business Central | Project Costing
Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to help ensure project profitability.
Dynamics 365 Business Central | Supply Chain
Manage your stock based on actuals, demand, and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase orders.

What does Dynamics 365 Business Central provide?


Financial Management

Basic General Ledger Budgets Fixed Assets
Account Schedules
Cash Flow Forecast
Multiple Currencies
Allocations Check Writing Payment Handling
Bank Account Management Consolidation Responsibility Centers
Bank Reconciliation Deferrals Unlimited Dimensions
Basic XBRL Electronic Payment / Direct Debits  


Advanced Financial Management

Cost Accounting Inter-company Postings  


Customer Relationship Management

Business Inbox for Outlook Contact Management Opportunity Management
Campaign Management Dynamics 365 Sales Integration Relationship Management
Campaign Pricing Email Logging Task Management
Contact Classification Interaction / Document Management  



Document Exchange Service Bank Feeds  Online Map
Document Management / Capture
Microsoft Pay (credit cards and PayPal)
Online Map
Tax. Reg. No. Validation Service (EU)


Human Resources Management
Basic Human Resources    


Project Management
Basic Resources Job Quotes Project Management Jobs
Capacity Management Multiple Costs Time Sheet


Supply Chain Management
Alternative Order Addresses Item Charges Demand Forecasting
Alternative Ship-To Addresses Item Cross References Sales Invoice Discounts
Alternative Vendors Item Substitutions Sales Invoicing
Assembly Management Item Tracking Sales Line Discounting
Basic Inventory
Location Transfers
Sales Line Pricing
Basic Payables Multiple Locations Sales Order Management
Basic Receivables Order Promising Sales Return Order Management
Calendars Purchase Invoicing Sales Tax/VAT
Cycle Counting Purchase Line Discounting Shipping Agents
Drop Shipments Purchase Line Pricing Standard Cost Worksheet
Item Attributes Purchase Order Management Stock keeping Units
Item Budgets Purchase Return Order Management Vendor Catalogue Items
Item Categories Requisition Management  


Warehouse Management and Inventory

Automated Data Capture System Pick Warehouse Shipment
Bin Set-Up Warehouse Management Systems  
Internal Picks and Put Aways Warehouse Receipt  


Warehouse Management and Inventory
Analysis Reports Intrastat (European Legislation) User Management
Change Log Job Queue User Tasks
Embedded Power BI Reason Codes Word reporting/Document reporting
Extended Text Unlimited Companies Workflow




Service Order Management

Service Order Management Service Item Management Planning and Dispatching
Service Price Management Service Contract Management  



Production Orders Machine Centers Finite Loading
Production Bill of Materials Basic Supply Planning Sales and Inventory Forecasting
Version Management Basic Capacity Planning
Agile Manufacturing




Microsoft Dynamics Business Central Workshops

Cloud Factory holds many complimentary and personalised workshops for companies looking to implement Dynamics 365 Business Central to their core business. Clients are taken through an overview of the solution and we look to answer any and all questions they may have for Dynamics 365 Business Central. To find out about a workshop that suits you, please click below!


Work in the way your business needs today, not when it was started!

As businesses grow, so does the complexity. What was once a world of invoicing and purchase orders is now a world of inventory control, cash flow forecasts, landed costs, consolidated reporting, capturing project costs and integrating payroll.

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Business Central Financial Management
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Business Central Project Management

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Microsoft Business Central for Operations
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Business Central Logistics Management
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Business Central Sales & Service Management
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Business Central Reporting, KPI & Analytics



Business Central Operations Management

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Microsoft Dynamics CRM Integration

Microsoft Business Central - Your personal Work Centers - Role Based

Business Central Business Dashboard

Business Central Purchasing

Business Central Overview


PowerBI and Business Central – Microsoft Dynamics Integration

Manage your business with the worlds acknowledged leading analytical tools and because Power BI Desktop is free to use and Power BI Pro is available for a low monthly price per user, you can cost-effectively offer everyone BI and analytics capabilities. With our team who specialises in Microsoft Dynamics customisation, we will integrate PowerBI for your business with ease!


Business Central - The Accountants View!

Microsoft Business Central

A solution presented to the accountant should focus on accuracy and timeliness!

  • Quick access to AP, AR and GL and Inventory
  • Ability to schedule and automate processes
  • Research and troubleshooting problem areas
  • Shorten month end closing process
  • Assign and maintain priorities and tasks
  • Quick access to financials

Key Solution Areas for
Microsoft Business Central

Operations Management
Microsoft Business Central Operations Management helps to bring together the finance and operations stakeholders through a single consistent solution set. This allows the growing business to plan, execute, take control of input and output levels whilst monitoring the big picture at their business. Microsoft Business Central provides advanced, yet affordable solutions for the larger business seeking to move beyond a series of point solutions or spreadsheets all tied back to a rudimentary accounting system. Microsft Business Central Operations Manaagement gives you the power to manage your business ewherever you are located.

Forecasting to Delivery: With Microsoft Dynamics 365 Business Central Operations Management our clients can leverage the integration and functionality provided to plan and execute on your stated goals. From forecasting to delivery, use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Efficient Warehouse Understanding where your product is and where it’s going is by no means an easy task for growing businesses. Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Optimised Output: For manufacturing and distribution, maintaining a predictable yet growing capacity often presents a challenge. Microsoft Dynamics 365 Business Central Operations Management provides the tools to calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands.
Financial Management

Finance in Dynamics 365 Business Central, involves working with at least one of the following types of master data:
• G/L accounts
• Dimensions
• Customers
• Vendors

G/L Accounts
G/L accounts in the chart of accounts represent the financial structure of a company. You can set up balance sheet accounts and income statement accounts.

A dimension is the type of information that you want to add to your entry. For example, the cost controller wants to analyze the expenses per department.
Therefore, a dimension called Department can be set up. A dimension value is one of the possible values for a particular dimension that you can add to your entry.
For example, for each department a dimension value will be set up, which is named Sales, Administration, Manufacturing and so on. Dimensions are used for analysis purposes. They enable users to analyse expenses by department, sales by region, by customer group, etc.

Bank Accounts
One of the important tasks to perform by the finance department is processing payments and bank statements. Each bank account has its own card that contains different kinds of information. On the bank account card, you enter information that is specific to the individual bank account, and you can change this information, if this is necessary.

Customers and Vendors
Companies sell their items and services to customers. They also purchase items and services from vendors. Users working in the finance department process customer and vendor invoices and payments. Furthermore, receivables management also might involve sending reminders to customers. After setting up customers and vendors, you can use them in documents and journals.

Sales & Service Management

Good sales and marketing practices are all about how to make the best decisions at the right time. Marketing functionality in Business Central provides precise and timely overview of your contact information so that you can serve your prospective customers more efficiently and increase customer satisfaction.

Providing ongoing service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue. However,managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations, and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management.

With these tools you can accomplish the following:

Schedule service calls and set up service orders.
Track repair parts and supplies.
Assign service personnel based on skill and availability.
Provide service estimates and service invoices.
In addition, you can standardise coding, set up contracts, implement a discounting policy, and create route maps for service employees.

In general, there are two aspects to service management: configuring and setting up your system, and using it for pricing, contracts, orders, service personnel dispatch, and job scheduler.
Project Management

Microsoft Business Central Project Management enables clients to perform common project management tasks, such as configuring a job and scheduling a resource, as well as providing the information needed to manage budgets and monitor progress. You can track machine and employee hours on the project by using time sheets. As a project manager, you have a good overview, not only of individual jobs, but also of the allocation of employees, machinery and other resources being used in all projects.

Keep Projects on Time and Under Budget: No matter how complex the project, the number one priority is completion. With Microsoft Dynamics 365 Business Central Project Management, costs, hours, budgets, completion percentages and more are accurately tracked, so that you can provide accurate, affordable, and timely delivery of projects. Create, manage, and track customer projects using timesheets with integrated Payroll along with advanced job costing and reporting capabilities.

Pin Point planning: Prevent problems before they start. Project Management capabilities in Business Central give you the power to manage resource levels by planning capacity and sales, track invoicing for customers against planned costs on orders and quotes and do so with accuracy and precision.

Project Visibility: With complete integration with other Business Central Modules, you can always know who’s doing what, what’s going on, and how well everyone is doing. Analyse project performance with the click of a button, slicing and dicing the information how you see fit so that you can make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

Run Your Project-Based Business Anytime and Anywhere: Featuring mobile apps, cloud delivery, and high levels of security, both you and your employees can get the information they need—whenever or wherever they need it. Business Central runs in the cloud with the same user experience across devices.

Supply Chain Management

Product-centric companies that are assembling and distribute are certainly customer-focused businesses. Managing Inventory with so many moving parts, products, and calculations required as well as worrying about shipments, deliveries and more, one cant really rely on a plethora of disconnected systems to manage the bets interest of the business 24 x 7! Microsoft Dynamics 365 Business Central Supply Chain Management is designed to deliver the functionality needed to optimize inventory, reduce shortages, and maximize profitability.

Inventory Optimisation: Knowing inventory levels for BOM’s and when to order or subcontract to receipt in new products in real time. With built-in business intelligence, you can predict when you need to replenish, what you need to replenish, and when you should prepare for increased demand. Track trends, identify problem areas, and make your inventory go further with smarter purchase and order management.

Increase Profitability: Order at the right time, pay at the right time. With Microsoft Business Central Supply Chain Management, you can be notified as to the best time to pay vendors so that you can increase your discount capture rate, improve supplier relationships, and avoid unnecessary penalties or interest. Further, with advanced analytics built into the supply chain product and workflows, you can take steps to prevent unnecessary or fraudulent payments to suppliers.

Streamline Sales Orders: With advanced integrations and business intelligence from the Business Central Supply Chain, you can empower your sales team and inventory by shortening the path from order to cash. Leverage built-in integration with the Business Central Customer Management functionality, or integrate it with your choice of CRM.

Microsoft Dynamics Business Central

Want to learn more about Microsoft Dynamics Business Central? You can have a look at the pricing for Microsoft Dynamics Business Central in Australia below, its Integrations or you can book a free assessment with us and we will come out to you and showcase a Microsoft Dynamics Business Central demo. 



Microsoft Dynamics Business Central Pricing

Microsoft Dynamics Business Central has a number of License types available to deploy. Ensure you deploy the right license for your users of Microsoft Business Central. Get in touch with us to learn more.



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