Microsoft Dynamics 365 User Group Event 2022

Microsoft Dynamics 365 User Group - Dynamics 365 Sales & Customer Service - September 2022

Slides - In-Action Workshop

Date: 27 September 2022

Time: 12-1pm


Microsoft Dynamics 365 User Group - Wiise and Business Central
User Group


Slides - In-Action Workshop

Hello and welcome back to our monthly User Group Training Event sponsored by Cloud Factory!  

As a WIISE/Microsoft Supported client Microsoft Dynamics 365 User Group is dedicated to bringing updated Solution Information (brought about by product updates), Platform Updates, Solution Overviews, Tips and Tricks and other useful and associated information such as Dynamics CRM, PowerPlatform or Office 365.


This month we have a special topic and due to popular demand we will be showcasing the Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Customer Service solutions. In this session we will showcase the functionality of both of these high end Microsoft solutions and will give you a typical day in the life of demonstration.


So if you are looking for a more capable lead, opportunity and, pipeline management solution to provide better funnel visibility and management of your sales teams or are looking for the ability to convert inbound support emails automatically into service cases with the ability to prioritise and report on queues and cases, then this session is for you. Join us to see what Microsoft has to offer and to gain an understanding of how you can leverage the Microsoft portfolio.


Join us to see what Microsoft has to offer so that you are well informed on the Microsoft portfolio.
Wiise Payroll Essentials




Functions of the System 
  • Overview
  • In-Action Workshop





Customer Service
  •  Overview
  • In-Action Workshop





When is the event?

Date: 27 September 2022
Time: 12-1pm

Who are the speakers for this event?

Franz Munnich will be delighted to take you through this online training on the day!

Will I be able to ask questions?

The online event is set in a webinar format. To avoid distractions and confusion during the event, all attendees will be on mute. However, you will be able to virtually put your hand up for questions or post the questions in the 'Questions' section and we will answer them at the end of the event!

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