Hello and welcome to MYOB Advanced User Group 2022 user events! Let's Focus on Case Management.
If you need to be able to track customer queries and issues, then you will be pleased to know that MYOB Advanced has case management capabilities in the Support Module. These are the same cases that you might have seen a glimpse of during the customer portal Hour of Power a few months ago.
Join us as we dive into one of the MYOB Advanced best kept secrets as we look at how to create, prioritise, bill (or not), track statuses and report on cases.
Click below to get the recording!
The Agenda for this event includes:
We are going to review the process on a live demonstration.
Date: 31 August 2022
Time: 12-1pm
Johnathon Keogh together with Franz Munnich will be delighted to take you through this online training on the day!
The online event is set in a webinar format. to avoid distractions and confusions during the event, all attendees will be on mute. However, you will be able to virtually put your hand up for questions or post the questions in the 'Questions' section and we will answer them at the end of the event!
