Skip to content

SAP Business One - Dynamics 365 Sales & Customer Service

SAP User Group Event

20% Slides - 80% In-Action Workshop

If you are interested in this topic, why not discuss with us?
Click the button below to get in touch. We'll send you the recording and reach out to you promptly.

Dynamics 365 Sales & Customer Service


20% Slides - 80% In-Action Workshop

Welcome to another SAP User Group Online training session. This user group aims to empower and enlighten members on all topics relating to SAP Business One be it the latest features and functions, tips and tricks, other useful solutions in the partner ecosystem and as always we cover best practice and deliver training sessions.

This month we have a special topic and due to popular demand we will be showcasing the Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Customer Service solutions. In this session we will showcase the functionality of both of these high end Microsoft solutions and will give you a typical day in the life of demonstration.

So if you are looking for a more capable lead, opportunity and, pipeline management solution to provide better funnel visibility and management of your sales teams or are looking for the ability to convert inbound support emails automatically into service cases with the ability to prioritise and report on queues and cases, then this session is for you.

Join us to see what Microsoft has to offer and to gain an understanding of how you can leverage the Microsoft portfolio.

business documents on office table with smart phone and laptop computer and graph financial with social network diagram and three colleagues discussing data in the background


Functions of the System

  • Overview
  • In-Action Workshop

Dynamics Customer Service

  • Overview
  • In-Action Workshop

When is the event?

Who are the speakers for this event?

Franz Munnich will be delighted to take you through this online training on the day!

Will I be able to ask questions?

The online event is set in a webinar format. To avoid distractions and confusions during the event, all attendees will be on mute. However, you will be able to virtually put your hand up for questions or post the questions in the 'Questions' section and we will answer them at the end of the event!

Will I get a recording?

If you are unable to attend live, still register as we’ll send you the recording.

Get Your Recording