Contents
Comprehensive Mobile Service Management on a Future-Proof Cloud Platform
Service-driven organisations require real-time visibility into scheduling, resources and customer commitments. Without integrated systems, managing field service operations, projects and support can become complex and inefficient.
MYOB Acumatica Service Management provides a unified platform to manage service delivery, scheduling, contracts and field operations, helping organisations improve efficiency, responsiveness and customer satisfaction.
Complete Service Management ERP
Drive growth with a comprehensive service management ERP application designed for construction, field service, professional service and managed service providers (MSP). MYOB Acumatica includes financials, projects, CRM, construction, field service, distribution and manufacturing.
Field service and construction organisations can schedule appointments, manage equipment, and track warranties and contracts. Native mobile apps empower remote workers with GPS navigation, voice dictation, image capture and real-time job updates.
MSPs can log support cases, manage support contracts and measure service level agreements with an online customer portal.
Professional service organisations can create and manage project estimates, budgets and billing, while tracking performance against actual costs.
"Our ERP solution is flexible and allows you to do business the way you do… We continue to improve efficiency through continuous improvement."
Deep Industry Functionality
Service companies have varied needs often unmet by traditional ERP applications. MYOB Acumatica provides adaptable applications to support construction, field service, professional services and managed services environments.
Access your ERP system anytime, anywhere via browser or mobile device, with real-time visibility into performance and operations.
Device-Agnostic Mobility
Mobility is critical for service organisations. Connect remote workers and back-office teams in real time with appointment updates, schedule changes, technician location tracking and access to project and equipment data.
Extend MYOB Acumatica with Integrated Applications
The MYOB Acumatica ecosystem includes a wide range of integrated applications for planning, EDI, logistics, equipment management and more — enabling service organisations to extend functionality without compromising system integrity.
"Our dispatchers now have full visibility of schedules, technician availability and job progress, improving service delivery and efficiency."
Future-Proof Cloud Platform for Modern Service Operations
MYOB Acumatica is built on a modern cloud platform designed for scalability and integration. Open APIs allow service organisations to connect with IoT devices, automate workflows and integrate external systems.
The platform includes mobile access, workflow automation, document management and real-time reporting — enabling better decision-making across service operations.
Supporting Visibility and Performance
Accurate service management depends on real-time data and performance tracking. Learn how data capture and KPI reporting support operational visibility across your business.
Manage Your Entire Business on a Single Platform
MYOB Acumatica enables service organisations to unify finance, projects, service delivery and operations, providing a single source of truth across the organisation.
About MYOB Acumatica
MYOB Acumatica Cloud ERP is a modern, flexible platform designed for growing organisations. It supports service, construction, distribution and manufacturing businesses with scalable, integrated functionality.
Contact our team to learn how MYOB Acumatica can support your service operations.
