Menu

SAP Business One - Email Set-up and Automation of document sending

How to email documents upon creation in SAP Business One?

Firstly, you need to define whether to send e-mails by Outlook or SAP Business One Mailer. From SAP Business One Main Menu choose: Administration > System Initialization > General Settings and select the preferred default method for sending e-mails.

In our example, we choose to use Outlook:

Using Outlook to send e-mails

Define which documents should be e-mailed upon creation. For example, if you want A/R Invoices to me sent by e-mail once added, choose: Administration > System Initialization > Document Settings > Per Document tab > A/R Invoice. Under the section “When Adding Document:”, select the “E-Mail Document” checkbox. In the E-Mail Subject and E-Mail Body sections you can enter text that will be populated automatically in the e-mail when the document is sent.

Instructions on how to email documents upon creation in SAP Business One

After adding the document, an A/R Invoice in our example, an e-mail message opens with the A/R Invoice attached and the pre-configured subject and body text.

A sample e-mail message showing the attachment and pre-configured subject and body text

Join our team for a SAP Business One workshop and learn more about the ERP solution in detail. Register to attend below. 

An invitation to join our SAP Business One workshop

Free Initial Assessment

Book a free initial assessment with us where we understand your business problem and suggest a solution which suits you best and ensures growth for your business.