Hello and welcome to MYOB Advanced User Group 2022 user events! Let's Focus on Case Management.
If you need to be able to track customer queries and issues, then you will be pleased to know that MYOB Advanced has case management capabilities in the Support Module. These are the same cases that you might have seen a glimpse of during the customer portal Hour of Power a few months ago.
Join us as we dive into one of the MYOB Advanced best kept secrets as we look at how to create, prioritise, bill (or not), track statuses and report on cases.
Click below to get the recording!